{"id":92,"date":"2024-10-17T09:01:00","date_gmt":"2024-10-17T12:01:00","guid":{"rendered":"https:\/\/neoloshop.com\/tutorials\/?p=92"},"modified":"2024-10-15T21:07:43","modified_gmt":"2024-10-16T00:07:43","slug":"how-does-the-contact-form-work-and-what-is-it-for-in-my-store","status":"publish","type":"post","link":"https:\/\/neoloshop.com\/tutorials\/how-does-the-contact-form-work-and-what-is-it-for-in-my-store\/","title":{"rendered":"How does the contact form work and what is it for in my store?"},"content":{"rendered":"\n

Did you know that the contact form in your Neolo Shop<\/a> is already integrated into it?<\/p>\n\n\n\n

That is, it is visible from the first moment in your store and you don’t have to add it manually: we already did it for you!<\/p>\n\n\n\n

The answers to your form are sent to your email and you can reply to them from there, but you also receive a notification in the notification area of the platform:<\/p>\n\n\n\n

In addition, you can view the complete answers in the control panel of your store, if you go to: My Neolo Shop > Contact form.<\/strong><\/p>\n\n\n\n

\n
CREATE MY ONLINE SHOP<\/strong><\/a><\/div>\n<\/div>\n\n\n\n

Let’s see how the answers to a form appear:<\/p>\n\n\n\n

The Neolo Shop platform shows you the message, the sending date and the sender’s contact details.<\/p>\n\n\n\n

\n

To know if you have pending replies, we recommend that you check in the Responded <\/strong>section every time you reply to a message.<\/p>\n<\/blockquote>\n\n\n\n

Functions: what is a contact form for?<\/h2>\n\n\n\n

The purpose of this form<\/strong> is to allow your customers (or potential customers) to leave you a message with their personal information: name, email, phone number.<\/p>\n\n\n\n

Therefore, a contact form is key to find out what questions, comments or returns people who visit your store have.<\/strong><\/p>\n\n\n\n

You can also take advantage of it to follow up with people interested in your products and help them make a purchase.<\/p>\n\n\n\n

Remember that good customer service makes all the difference<\/strong>… so a tool like this can be fundamental for building customer loyalty and increasing your clientele.<\/p>\n","protected":false},"excerpt":{"rendered":"

The purpose of this form is to allow your customers to leave you a message with their personal information: name, email, phone number.<\/p>\n","protected":false},"author":1,"featured_media":95,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-92","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-online-shop"],"yoast_head":"\nHow does the contact form work and what is it for in my store? - Neolo Shop Tutorials<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/neoloshop.com\/tutorials\/how-does-the-contact-form-work-and-what-is-it-for-in-my-store\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How does the contact form work and what is it for in my store? 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