If you’re in the business of selling, communication with your customers is essential. And one of the most effective ways to establish direct contact with them is through WhatsApp.
If you are an entrepreneur or merchant who uses Instagram to promote your products or services, it is crucial that you offer your customers the option to contact you through this popular messaging platform.
In this article, we’ll show you how to put your WhatsApp link on Instagram so you can provide exceptional customer service.
Why you should integrate WhatsApp on your Instagram
Before we dive into the technical process of how to put WhatsApp link on your Instagram profile, let’s talk about why this integration is critical for your online business.
1. Direct Communication
WhatsApp is one of the most widely used messaging apps around the world. It allows direct and fast communication with your customers. You can answer their questions, provide assistance, and solve problems in real time.
2. Increased Trust
When you offer your customers the ability to contact you via WhatsApp, you are building a more personal and trusting relationship. You can address their concerns directly and resolve doubts immediately.
3. Improved Conversion
The availability of direct contact via WhatsApp can increase conversion rates in your online store. Customers are more inclined to make a purchase when they know they can get quick and reliable answers to their questions.
How to put WhatsApp link on Instagram
Now that you understand the importance of integrating WhatsApp into your Instagram sales strategy, let’s see how to do it.
Step 1: Set up your WhatsApp Business Profile.
If you haven’t already done so, consider setting up a WhatsApp Business profile . This will allow you to display relevant information about your business, such as a description, hours of operation, email address and, of course, your WhatsApp number.
Step 2: Get the WhatsApp link
Once you have set up your WhatsApp Business profile, you will be able to get a direct link to your account. This link will allow your customers to contact you with a single click.
Step 3: Add the link to your Instagram profile.
Now, go to your Instagram profile and select “Edit Profile”. In order to place several relevant links you should use Linktree: Your online store link, WhatsApp link, etc.
In the case of WhatsApp, make sure it is a direct link and starts with “https://wa.me/”. This will allow Instagram users to click on it and contact you right away.
Step 4: Announce your Availability on WhatsApp
Don’t forget to let your followers know that they can contact you via WhatsApp. Publish stories or posts that highlight your availability on this platform and how they can benefit from it.
Don’t have an online store yet?
At Neolo Shop, we understand the needs of entrepreneurs and online merchants. That’s why we offer additional advantages for your business:
1. No Sales Commissions
We don’t charge you commissions for your sales. What you earn is completely yours, which maximizes your profits.
2. 30-Day Trial Period
We offer a 30-day trial period so you can explore all the features of our platform before you commit.
3. Custom Domain Payment Plan
We give you the option to customize your domain, which helps you stand out and build a strong brand online.
4. Human and WhatsApp Customer Service
Our commitment is to provide you with quality customer service. We answer your questions and solve your problems as quickly as possible via WhatsApp.
Conclusion
In summary, connecting WhatsApp with your Instagram store is a smart strategy that can improve your customer service and ultimately increase your sales.
Find out how Neolo can help you reach your online goals!
If you have any questions or need assistance, don’t hesitate to contact us. We are here to help you succeed in your online business.