Selling plants online is an excellent business opportunity, but one of the biggest challenges is getting the shipping right so that everything arrives in good condition.

Plants are living beings, delicate and sensitive to changes in temperature, humidity, and handling. That’s why putting together orders properly not only prevents losses but also builds trust with your customers.

Below, we provide practical and specific tips so you can ship plants safely, professionally, and hassle-free.

Choose plants that can withstand transport

Not all plants travel well. If you are just starting out, focus on hardy varieties such as succulents, cacti, pothos, sansevierias, or ficus. These species tolerate movement and changes in environment better.

It is also key to sell plants in lightweight plastic pots that do not add weight or break easily during transport.

Stop watering before shipping

One of the most common mistakes is shipping freshly watered plants. This can lead to excess moisture, fungus, mold, or even breakage of the packaging. Ideally, stop watering them 48 hours before shipping so that the soil is moist but not wet.

A dry substrate weighs less and helps reduce shipping costs.

Use sturdy, breathable packaging

Packaging is everything. You need a firm structure that protects the plant but also allows it to breathe. Some recommendations:

• Use reinforced cardboard boxes (double corrugated if possible).
• Secure the pot with kraft paper or wood shavings so that it does not move.
• Cover the plant with a cardboard dome or a thick paper cone.
• Make holes in the box for ventilation if the shipment will take more than 24 hours.

Avoid using plastic wrap on the leaves, as this causes condensation.

Include a care guide

Customers will greatly appreciate receiving a card with clear instructions on how to unpack, rehydrate, and care for the plant. You can also add a personalized note or even a small gift of fertilizer.

These details don’t cost much and create a positive experience that improves customer loyalty.

Choose fast and reliable shipping companies

Time is of the essence. If the shipment takes longer than 48 or 72 hours, the plants will start to deteriorate. Choose logistics operators that guarantee delivery within 24 to 48 hours.

You can also offer same-day local deliveries by motorcycle or bicycle if you operate in a city. Remember to inform the customer of the estimated delivery time from the moment of purchase.

Control the temperature according to the season

In summer, avoid shipping during the hottest hours of the day. In winter, use thermal insulation or lined boxes to protect the plants from extreme cold. You can add thermal bags or aluminum foil inside if the weather is very extreme.

Preventing sudden changes in temperature is vital for the health of the plant.

Offer tracking and customer service

Always send the tracking number and be available via WhatsApp, email, or social media in case the customer has questions or if a problem arises. A customer who sees that you are present and willing to help trusts you and recommends you more.

This is where a platform like Neolo Shop comes in: you can have everything under control from one place.

Create your online plant store with Neolo Shop

At Neolo Shop, you can create your online store in minutes, with no sales commissions and personalized support via email or ticket. Unlike other platforms, we don’t charge you for each sale you make.

We give you:

• 30-day free trial.
• Your own domain included in the paid plan.
• Corporate emails.
• Simple and customizable design.
• Fast, human support via WhatsApp.

Plus, you can manage your orders, offer different payment methods and shipping options, and grow your business with a professional store designed for real entrepreneurs like you.

In short…

Shipping plants requires organization and care, but it’s not impossible. If you choose the right varieties, pack them well, control watering, and ensure fast shipping, you’re 90% of the way there. And with a platform like Neolo Shop, your online store will be ready to sell hassle-free and with complete confidence.

Ready to grow your digital nursery? 🌱